Welcome and thank you for allowing us to assist you with your medical care.

My name is Stacy and I am the surgical coordinator for Cascade Vascular Associates in Tacoma. As surgery coordinator there are some issues that I must address prior to confirmation of a surgery date. These include, but are not limited to:

• Accommodating your schedule
• Operating room availability
• Pre-operative appointments (office, hospital, diagnostic…)
• Addressing any special needs for your particular procedure
• Physician availability
• Surgical equipment availability

Coordinating these factors requires a great deal of time on the telephone. While I may not be available to speak with you directly when you call, please know I am working on addressing the needs of your surgical care and I will return your call. If you have urgent issues, please have the staff page me, and I will get to the phone as soon as possible while you are holding.

WHEN YOU CALL PLEASE KNOW THE FOLLOWING:

• Know your insurance benefits inside and out before we schedule a date: It is best to call your carrier directly for coverage information. Write down the date and name of the representative you spoke with.
• Know what hospital you can and cannot attend.
• Do you require a referral from your primary care physician?
• Is your particular procedure a covered benefit and is a second opinion required?

It is your responsibility to know/confirm your insurance coverage inclusions/exclusions prior to entering the hospital.

Our staff will be responsible for obtaining an authorization/tracking number for your surgery.

If you have not heard from me, I can be reached at:

My phone/voice mail #: (253) 274-1219
My e-mail address: StacyB@CascadeVascular.com

I hope this information has been helpful and look forward to serving your needs.

Thank you,

Stacy
Surgical Coordinator for Cascade Vascular Associates